When Potential New Client (PNC) fills out a web lead on one of X Social Media’s landing pages or on the law firm’s own landing page or website, Xconnect goes to work.
What is Xconnect?
Test Out Xconnect
Fill out the form to see how Xconnect works.
This is the “XConnect” test page where you can try out how Xconnect would work for your firm.
Fill out the form as you normally would and put in the office number under the field named “Intake Number.”
Under the client’s number, put in a second number that you want to test with.
Xconnect works in the following way. When you hit submit on the form our Xconnect will dial the “intake number” and a computer voice will say:
“This is Xconnect. We have just received a new lead for you. To Xconnect with the lead now press 1.”
When you press 1 Xconnect will dial the client’s number and the two calls will be merged. If the client answers you will have just Xconnected with your client.
If the client does not answer you have to go back to normal follow up.
Xconnect can be intergrated on any existing website.