What is Xconnect?

When Potential New Client (PNC) fills out a web lead on one of X Social Media’s landing pages or on the law firm’s own landing page or website, Xconnect goes to work.

Xconnect step one

Once the submit button is pressed or clicked, Xconnect system dials the law firm’s intake staff and an automatic message will announce the first and last name of the PNC and case type of the lead that was just filled out.

Xconnect step two

The message will prompt the intake specialist to press “1” to talk to the client. As the intake specialist presses 1, our system will dial the PNC and connect the intake specialist with the PNC.

Xconnect is fast

This all takes less than 10 seconds from the time the PNC hits submit on the web form until he/she gets a call from the law firm and starts talking with an intake specialist.

What happens if the PNC doesn't answer?

They will have the option of calling the intake department back at your law firm from the number that called them. If the PNC is not connected, the normal steps of intake will proceed.

Xconnect means more leads

We also understand that 84% of the web leads we see from our Facebook advertising are filled out on a mobile phone, and connecting with the PNC directly after filling out a lead gives us the best chance of reaching the PNC.

Xconnect beta test

In our beta test with several law firms we are seeing a connect rate to the PNC of 35%-40% on the first call. Average time in our beta test to connect with a new lead was 7.4 seconds.

Xconnect Prices

Test Out Xconnect

Xconnect

Fill out the form to see how Xconnect works.

First Name

Last Name

Email

Intake Number

Client's Number

Xconnect Explained

This is the “XConnect” test page where you can try out how Xconnect would work for your firm.

Fill out the form as you normally would and put in the office number under the field named “Intake Number.”

Under the client’s number, put in a second number that you want to test with.

Xconnect works in the following way. When you hit submit on the form our Xconnect will dial the “intake number” and a computer voice will say:

“This is Xconnect. We have just received a new lead for you. To Xconnect with the lead now press 1.”

When you press 1 Xconnect will dial the client’s number and the two calls will be merged. If the client answers you will have just Xconnected with your client.

If the client does not answer you have to go back to normal follow up.

Xconnect can be intergrated on any existing website.

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888-670-0006

OUR ADDRESS

350 E Crown Point Rd #1060, Winter Garden, FL 34787

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